So you’re seeing Epson Error Code 0x97? And your printer is making weird sounds and printing blank pages? This guide will break down common causes and how to fix each one.
Epson error code 0x97 is primarily caused by a clogged printer head, especially in consumer printers. In WorkForce printers this error can also be triggered by an extended printing session. Be sure to check all connections (wired and wireless), and outdated drivers, and allow rest if overheated.
Here are the details about what causes error code 0x97 on Epson printers. Plus how to fix it.
Table of Contents
What Causes Epson Error Code 0x97? 5 Reasons
There are a number of reasons you might see the 0x97 error code on your Epson printer.
- Users most commonly report seeing this error code after an extended printing session. Sometimes it will just stop printing and then display the error code 0x97. This has been common on WorkForce series printers (WF-7610, WF-3640, WF-3620, and WF-4630).
- Other users report this error code when starting a new print job. In this case, it will often start making unusual sounds and then print a blank page.
- Dirty print heads: This is also a common reason for the error. This can be resolved in just a few minutes, especially if you use the automatic cleaning feature.
- Software glitch. If you have an outdated driver or trouble with windows
- Other less common causes include hardware failure, including a motherboard or other internal components.
Fixing Epson Error Code 0x97: 5 Easy Fixes
If you’ve got a couple of minutes, you should be able to clear this 0x97 error code and get back to printing.
1. Turn Off and Back On
This is the fix that many Epson printers suggest right on their display.
So go ahead and turn your printer off and then back on.
If this doesn’t clear the error, let’s move to the next fix.
2. Check All Cables and Wireless Connections
I know, this is pretty basic. But like the first fix, this can correct many simple problems.
- Check your power and USB cables. Are they well seated?
- If connecting wirelessly, check your wireless connection. If it’s gone offline, here’s how to get it back online.
So while these first two fixes might not address your current problem, it’s good to get these basics out of the way. N
3. Allow to Rest
If your error is caused by overheating or other issues from an extended print, consider allowing your printer to rest.
Even just 20 minutes can help it cool down and be ready to print again.
4. Clean Printer Heads
Now we’re getting into more technical fixes.
Dirty print heads are one of the most common technical issues causing the 0x97 error code.
Cleaning your print heads is a complex topic, we wrote this full guide on 2 methods to clean Epson printer heads.
Even if this isn’t what caused the error, it’s always a decent idea to clean them. Especially if you can’t remember the last time you had them cleaned.
And here’s a good video tutorial about how to clean your printer heads to fix Epson error code 0x97.
The image at the top of the post is a screenshot from the video above. Copyright belongs to AlexinFlatland.
5. Update Printer Drivers
While this is less likely to be the cause of the error, it’s always a good idea to update your
To update your driver, check out our Epson Printer Troubleshooting guide (see #8).
What About Hardware Failure?
And finally, if you have a hardware failure, you might need to contact a repair shop. Or maybe even contact Epson directly.
Replacing motherboards and specific components goes beyond what we cover on this site. It requires skill beyond my ability. And for the majority of people, this is best left to professionals.
How did it go for you? Were you able to clear your 0x97 error code? I would love to hear what worked for you.